B4 Vihar News Receptionist Jobs in Patna

Receptionist

Company : B4 vihar news

Category : Receptionist

1. Front Desk Management:

   • Greet and welcome visitors in a courteous and professional manner.
   • Direct visitors to the appropriate person or department.
   • Maintain a tidy and organized reception area.

2. Phone and Email Communication:

   • Answer and screen incoming calls, providing information or transferring calls as needed.
   • Respond to email inquiries and forward messages to the appropriate individuals.

3. Appointment Scheduling:

   • Schedule and manage appointments, meetings, and conference room bookings.
   • Notify staff members of visitor arrivals.

4. Administrative Support:

   • Perform general clerical duties, including photocopying, scanning, and filing.
   • Handle incoming and outgoing mail and packages.
   • Assist with data entry and maintaining records.

5. Visitor and Client Assistance:

   • Provide information to visitors and clients about the company's products, services, or policies.
   • Ensure a positive and professional experience for all guests.

6. Security and Access Control:

   • Monitor and control access to the premises.
   • Issue visitor badges and maintain visitor logs.

7. Communication Liaison:

   • Relay messages and information to appropriate staff members.
   • Act as a communication bridge between various departments.

8. Problem Resolution:

   • Address and resolve routine inquiries and issues.
   • Escalate complex matters to the appropriate personnel.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is a plus.
• Proficient in using office equipment, such as multi-line phone systems and copiers.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Skills:

• Professional and friendly demeanor.
• Customer-focused with strong interpersonal skills.
• Proficiency in using basic computer applications (e.g., Microsoft Office).
• Ability to handle stressful situations calmly and efficiently.
• Attention to detail and accuracy.