Gita Vihar Pvt Ltd Receptionist Jobs in Patna

Receptionist

Company : Gita vihar pvt ltd

Category : Receptionist

A receptionist plays a crucial role in providing the first point of contact for visitors, clients, and employees in an organization. The specific duties and responsibilities may vary depending on the type and size of the organization, but here is a general overview of a receptionist job description:

1. Greeting and Welcoming Visitors:

   • Welcome and greet visitors in a friendly and professional manner.
   • Ensure a positive and hospitable experience for anyone entering the premises.

2. Answering and Directing Phone Calls:

   • Answer incoming calls promptly and professionally.
   • Direct calls to the appropriate person or department.
   • Take and relay messages accurately.

3. Handling Inquiries:

   • Respond to general inquiries from visitors, clients, and employees.
   • Provide information about the organization and its services.

4. Receiving and Sorting Mail:

   • Receive and distribute mail and packages.
   • Ensure that mail reaches the intended recipients in a timely manner.

5. Maintaining Reception Area:

   • Keep the reception area clean and organized.
   • Ensure reading materials are available for visitors.

6. Scheduling and Managing Appointments:

   • Schedule appointments for employees and clients.
   • Maintain and update appointment calendars.

7. Providing Administrative Support:

   • Assist with various administrative tasks as needed.
   • May be responsible for basic data entry or other clerical duties.

8. Security and Access Control:

   • Monitor access to the premises and issue visitor passes when required.
   • Follow security procedures to maintain a safe environment.

9. Handling Special Requests:

   • Assist with special requests, such as arranging transportation or providing additional support to visitors.

10. Multitasking and Time Management:

    • Manage multiple tasks efficiently and prioritize responsibilities.
    • Handle unexpected situations calmly and professionally.

11. Communication Skills:

    • Communicate effectively with a diverse range of people, both in person and over the phone.
    • Exhibit strong verbal and written communication skills.

12. Technology Proficiency:

    • Use office equipment, including phone systems, computers, and printers.
    • Be familiar with basic office software and communication tools.

13. Problem-Solving:

    • Address and resolve issues or concerns raised by visitors or callers.
    • Escalate matters to appropriate personnel when necessary.