Parth Admission Solution Receptionist Jobs in Patna

Receptionist

Company : Parth admission solution

Category : Receptionist

1. Greeting Visitors: Welcome visitors, clients, and employees to the office in a friendly and professional manner.
2. Answering Phones: Manage incoming calls, screen and direct them to the appropriate person or department, and take messages when necessary.
3. Handling Correspondence: Receive and sort incoming mail and packages, distribute them to the relevant recipients, and prepare outgoing mail for pickup or delivery.
4. Scheduling Appointments: Schedule and confirm appointments, meetings, and reservations for clients and staff using calendar management software or traditional scheduling methods.
5. Maintaining Reception Area: Keep the reception area clean, organized, and presentable, including tidying up magazines, brochures, and promotional materials.
6. Providing Information: Provide basic information to visitors, clients, and callers about the organization, its services, and its location.
7. Assisting with Administrative Tasks: Assist with various administrative tasks, such as data entry, filing, photocopying, and scanning documents.
8. Handling Inquiries: Respond to inquiries from visitors, clients, and employees in person, via phone, or through email, and escalate complex inquiries to the appropriate person or department.
9. Operating Office Equipment: Operate office equipment such as photocopiers, fax machines, and multi-line phone systems, ensuring they are properly maintained and serviced.
10. Maintaining Security: Monitor and control access to the premises, issue visitor badges, and enforce security procedures to ensure the safety and security of employees and visitors.

Qualifications and Skills:

1. Excellent Communication Skills: Strong verbal and written communication skills to interact professionally with visitors, clients, and employees.
2. Customer Service Skills: Exceptional customer service skills with a friendly and approachable demeanor.
3. Organizational Skills: Excellent organizational skills to manage multiple tasks and priorities efficiently.
4. Attention to Detail: Meticulous attention to detail to ensure accuracy in handling correspondence, scheduling appointments, and maintaining records.
5. Computer Proficiency: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with office equipment and systems.
6. Professionalism: Professional appearance and conduct, with the ability to maintain confidentiality and handle sensitive information discreetly.
7. Problem-Solving Skills: Ability to think quickly, solve problems, and handle unexpected situations calmly and efficiently.
8. Adaptability: Flexibility to adapt to changing priorities, procedures, and environments in a dynamic office setting.
9. Team Player: Ability to work collaboratively with colleagues and support other departments as needed.
10. Previous Experience: Previous experience in a receptionist or administrative role may be preferred but is not always required, especially for entry-level positions.