E Sewa Digital Pvt Ltd Computer Operator Jobs in Patna

Computer operator

Company : E sewa digital pvt ltd

Category : Computer Operator

A Computer Operator plays a vital role in ensuring the efficient and secure operation of computer systems and networks. The position involves monitoring system performance, handling routine maintenance tasks, and responding to system alerts or issues.

Responsibilities:

1. System Monitoring:

   • Monitor computer systems, networks, and servers for proper functionality and performance.
   • Respond promptly to system alerts and take appropriate actions to address issues.

2. Routine Maintenance:

   • Perform routine maintenance tasks, such as backups, updates, and system checks, to ensure optimal system performance.
   • Execute scheduled jobs and scripts as necessary.

3. Troubleshooting:

   • Identify and troubleshoot hardware and software issues.
   • Collaborate with IT support teams to resolve complex problems.

4. Data Entry:

   • Enter and update data in computer systems as required.
   • Ensure accuracy and completeness of data input.

5. Security Monitoring:

   • Monitor system security to detect and prevent unauthorized access or potential security breaches.
   • Follow security protocols and report any suspicious activities.

6. Documentation:

   • Maintain accurate records of system operations, maintenance activities, and any issues encountered.
   • Document procedures and configurations for future reference.

7. User Support:

   • Provide technical support to end-users, addressing inquiries and resolving basic technical issues.
   • Escalate complex problems to appropriate support personnel.

8. System Upgrades:

   • Assist in the implementation of system upgrades and enhancements.
   • Collaborate with the IT team to ensure compatibility and system stability.

9. Compliance:

   • Adhere to company policies, procedures, and compliance requirements.
   • Stay informed about industry best practices and updates.

10. Communication:

    • Communicate effectively with IT teams, management, and end-users regarding system status, issues, and resolutions.

Qualifications:

1. Education:

   • High school diploma or equivalent. Additional technical certifications or degrees may be beneficial.

2. Technical Skills:

   • Proficiency in operating computer systems, servers, and networks.
   • Familiarity with relevant operating systems (e.g., Windows, Linux).

3. Problem-Solving Skills:

   • Strong analytical and problem-solving abilities.

4. Attention to Detail:

   • Thoroughness and attention to detail in monitoring, troubleshooting, and data entry tasks.

5. Communication Skills:

   • Clear and concise communication skills, both verbal and written.

6. Team Player:

   • Ability to collaborate effectively with IT teams and other departments.

7. Adaptability:

   • Willingness to adapt to new technologies and systems.

8. Time Management:

   • Efficient time management skills to prioritize tasks and meet deadlines.