Computer operator
Company : Savera industries
Category : Computer Operator
A computer operator plays a crucial role in ensuring the smooth operation of computer systems and networks within an organization. Here's a general job description for a computer operator position:
Job Title: Computer Operator
Job Overview: As a Computer Operator, you will be responsible for monitoring, maintaining, and troubleshooting computer systems to ensure their efficient and secure operation. Your primary goal is to ensure the availability and reliability of computer systems to support the organization's daily operations.
Key Responsibilities:
-
System Monitoring:
- Monitor computer systems and networks for issues, errors, or abnormalities.
- Respond promptly to system alerts and take appropriate actions to resolve or escalate incidents.
-
Batch Processing:
- Execute scheduled batch processing tasks, including data backups, system updates, and file transfers.
- Ensure that batch jobs are completed successfully and on schedule.
-
Hardware Maintenance:
- Perform routine maintenance tasks on computer hardware, such as servers, storage devices, and peripheral equipment.
- Coordinate with the IT team for repairs or replacements when needed.
-
Software Operations:
- Install, configure, and update software applications and operating systems.
- Troubleshoot and resolve software-related issues.
-
User Support:
- Provide technical support to end-users, addressing hardware and software-related queries or problems.
- Assist in user account management and access control.
-
Documentation:
- Maintain accurate records of system operations, incidents, and maintenance activities.
- Document procedures for routine tasks and troubleshooting processes.
-
Security Monitoring:
- Monitor security logs and reports to identify and respond to security incidents.
- Implement and follow security protocols to safeguard computer systems.
-
Collaboration:
- Collaborate with IT professionals, including network administrators and system analysts, to resolve complex technical issues.
- Communicate effectively with other departments to understand and address their computing needs.
Qualifications and Skills:
- High school diploma or equivalent; additional technical certifications or a degree in computer science may be preferred.
- Proven experience as a computer operator or in a similar role.
- Knowledge of computer hardware, operating systems, and software applications.
- Familiarity with batch processing and job scheduling.
- Basic troubleshooting and problem-solving skills.
- Strong attention to detail and ability to follow procedures.
